If you need to exchange it for the same item, send us an email at and send your item to: Unit 1 Maritime Business Park, Dock Road, Wallasey, LIV, ch41 1dl, United Kingdom. If you’ve done all of this and you still have not received your refund yet, please contact us at (if applicable) We only replace items if they are defective or damaged. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Any item that is returned more than 30 days after delivery.Any item not in its original condition, is damaged or missing parts for reasons not due to our error.There are certain situations where only partial refunds are granted: (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. *Battery backup: CR2032 lithium battery (included)*
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